Welcome to TheFairInsight. We value your trust like a well-scheduled train that never misses its stop. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or use our website for train search and booking-related information. Your privacy matters to us, and we are committed to ensuring that all data shared with us remains secure, lawful, and handled with full transparency.
1. Information We Collect
When you browse or interact with TheFairInsight, we may collect different types of information to improve your experience:
- Personal Details such as name, phone number, email address, billing details, and any information you enter while booking or contacting support.
- Technical Information including IP address, device type, browser type, cookies, usage analytics, and pages visited on our platform.
- Transactional Information such as booking preferences, travel selections, search history, and any details required to process a ticket booking or inquiry.
We collect data only for lawful purposes and ensure it is utilized to bring you a safe and personalized train travel booking experience.
2. How We Use Your Information
Your information helps us enhance services and maintain smooth functionality, including:
- To process ticket booking requests or service-related queries
- To offer personalized recommendations and relevant travel updates
- To improve website performance and user experience
- To communicate regarding confirmations, alerts, offers, or customer service
- For security and fraud prevention purposes
We do not sell or misuse your personal data for any unauthorized activity.
3. Cookies and Tracking Technologies
To serve you better and ensure swift browsing, we use cookies and tracking tools that help analyze how users interact with TheFairInsight. These tools allow us to improve performance, remember user preferences, and present relevant results. You can disable cookies from your browser settings anytime if you want, though certain features may not function properly without them.
4. Data Protection and Security
We use secure systems to protect your information against loss, misuse, or unauthorized access. Industry-standard encryption, restricted access, and secure communication channels are implemented to maintain safety. While we strive to protect your data completely, users should also follow safe internet practices while accessing our platform.
5. Third-Party Sharing
In order to provide real-time travel services, our website may share necessary information with trusted partners such as payment processors, analytics tools, customer support solutions, or train service networks. These partners are obligated to keep the information confidential and use it strictly for service-related purposes.
We never share your information with advertisers or unknown parties without user consent.
6. External Links Disclaimer
TheFairInsight may include links to third-party websites for additional travel support or information. However, we are not responsible for the privacy or data practices of those external platforms. Users should review their policies before sharing any personal details.
7. Your Data Rights
We respect your rights regarding your personal data. You may contact us to:
- Access the information you have shared with us
- Request correction of inaccurate or outdated details
- Request deletion of your data wherever legally permissible
- Withdraw consent for communications or data processing
We will respond to such requests promptly within a reasonable time period.
8. Children’s Privacy
TheFairInsight does not knowingly collect personal information from children below the legally required age for online data handling. If you believe a child has provided us with information, kindly contact us and we will remove it from our system immediately.
9. Policy Updates
To maintain transparency and compliance with legal standards, we may update our privacy policy from time to time. All changes will be reflected on this page along with the updated date above. Please revisit the policy occasionally to stay informed about how your data is handled.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or data usage, you can reach us at:
📧 support@thefairinsight.com